Virtual Photo Fit: Saddle Fitting Made Easy
Not sure if your saddle fits right? Send us a photo of your horse, and our fit specialists will review the position, balance, and clearance to help you find the right adjustment — all from wherever you are. It’s the fastest way to get expert guidance without shipping anything back and forth.
How it Works:
Submit Your Photos
We Evaluate Fit & Balance
We Recommend Adjustments
Virtual Fit if Needed
TW Saddlery saddles are designed to be adjustable to your horse as they change over time. Our patented fitting system allows us to fine-tune saddle fit through fitting cushions and shims for improved comfort, balance, and freedom of movement.
Through our Photo Fit and Virtual Fit programs, our team can evaluate saddle balance and help recommend fitting adjustments for both horse and rider.
Our Photo Fit program is the first step in evaluating saddle fit and balance. Through detailed photos and information, we are often able to make fitting recommendations and shim adjustments without needing a live appointment.
If additional help is needed after your Photo Fit evaluation, we may recommend scheduling a Virtual Fit consultation.
Our Virtual Fit Process
Our Virtual Fit process begins with a Photo Fit evaluation using detailed saddle fit photos. In many cases, we are able to make fitting recommendations through photos alone.
If additional assistance is needed, we may recommend a Virtual Fit consultation where we can work directly with you to evaluate saddle balance, shim placement, rider position, and horse movement in real time.
This process allows us to continue supporting both horse and rider long after the original saddle purchase.
Our fitting system has helped trail, western, gaited, endurance, and everyday riders improve horse comfort, rider balance, and saddle stability over miles of riding.
Saddle Support Policy
Purchased directly from TW Saddlery?
You receive lifetime Photo Fit and Virtual Fit support at no additional charge.
Purchased your saddle used?
A Photo Fit evaluation purchase is required before photos can be reviewed.
For used saddle evaluations, the Photo Fit purchase includes up to 30 minutes of Virtual Fit consultation time if additional assistance is needed. Additional Virtual Fit consultation time beyond the included 30 minutes is billed at $50 per 30 minutes.
Common Issues We Evaluate
Saddle Sliding Backward
Bridging
Hollowing or Soreness
Rider Tipping Forward
Saddle Sliding Forward
Shoulder Restriction
Dry Spots or Rub Marks
Uneven Pressure
Gait Restriction
Saddle Rocking
Photo Submission Instructions
These exact 8 pictures give us the information needed to advise you on how to improve your saddle fit. You will need an assistant to help take these photos correctly. Make sure your horse stands square, with the front feet side by side for even shoulder placement.
Photo 1 — Saddle Placement
Set saddle on horse as shown. The front of the bar, not the leather or skirting, should be in a vertical line with the crease of the elbow.
Photos 2 & 3 — Front Photo Fit
Take a photo of the left side and the right side, approximately 10 to 12 inches away. We need to see the gap at the front edge of the fitting cushions. You can use direct sunlight or flash in shade if possible. Be conscious of shadows so they do not obscure the subject area.
Photos 4 & 5 — Front Bar Gap
Have an assistant push the lower edge of the fitting cushion to the horse to show the gap on the left and right side.
Photos 6 & 7 — Rear Photo Fit
Take a photo of each side. If the saddle has a shim, leave it where it is.
Photo 8 — Top Rear View
Take a photo of the top rear skirt showing both sides evenly. Have your assistant put some pressure on the seat while taking the picture.