Privacy Policy
Effective Date: February 17, 2026
TW Saddlery respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
Information We Collect
We may collect the following types of information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment providers)
- Order history
- Shopping cart activity
- Website usage data (via cookies, analytics tools, and similar technologies)
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate about your order or inquiries
- Provide customer support
- Improve our website and services
- Send marketing emails and promotional communications (only if you opt in)
- Send abandoned cart reminders and follow-up emails
- Personalize website content, products, and customer experience
- Comply with legal obligations
Payment Security
Payment information is processed securely through trusted third-party payment processors. TW Saddlery does not store full credit card information on our servers.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Remember shopping cart activity and customer preferences
- Provide relevant advertising through platforms such as Google Ads
- Support email marketing and abandoned cart recovery services
Third-party services we use, including email marketing platforms such as Omnisend, may use cookies or similar tracking technologies to help us better understand customer interactions with our website and emails.
You may disable cookies through your browser settings; however, some site features may not function properly.
Email Marketing & Automated Communications
We may use third-party email marketing and automation services, including Omnisend, to send order-related emails, marketing communications, abandoned cart reminders, product updates, and promotional offers.
These services may collect and process information such as:
- Name
- Email address
- Purchase history
- Shopping cart activity
- Website browsing behavior
- Device and cookie information
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Sharing of Information
We do not sell, trade, or rent your personal information.
We may share limited information with:
- Payment processors
- Shipping carriers
- Marketing and advertising partners
- Email marketing and automation providers
- Service providers who assist in operating our business
All third parties are required to protect your information.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at:
Data Security
We implement reasonable security measures to protect your personal information; however, no method of transmission over the internet is 100% secure.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact us at:
TW Saddlery
8267 Bosque Rd
Canutillo, TX 79835
twsaddlery99@gmail.com
915-345-4130